Legal

Privacy Policy

Last updated: 2 August 2026

Information we collect

We may collect your name, email address, phone or WhatsApp number, business details, enquiry content, and device or repair details that you choose to provide. Basic technical information may also be recorded when you use this website.

How we use information

We use information to respond to enquiries, prepare quotations, source devices, assess repair requests, deliver requested services, maintain service records, improve our website, and meet applicable legal or operational requirements.

Sharing and service providers

We do not sell personal information. Information may be shared with service providers that support hosting, communications, payments, analytics or service delivery, only where reasonably necessary and subject to appropriate safeguards.

Storage and security

We take reasonable organisational and technical steps to protect information. No internet or storage system is completely secure, and information is kept only for as long as reasonably needed for the purpose collected or required by law.

Your choices

You may ask to access, correct or delete personal information we hold, subject to legal and operational retention requirements. You may also withdraw optional communications consent at any time.

Botswana and contact

Aeri X operates in Botswana. Questions or privacy requests can be submitted through the Contact page or the official Aeri X WhatsApp channel.