Legal
Terms of Service
Last updated: 2 August 2026
Using Aeri X services
These terms describe the basis on which Aeri X provides technology products and services in Botswana. A specific quotation, scope or written agreement may add to or replace parts of these general terms.
Enquiries and quotations
Website submissions and WhatsApp messages are enquiries only. A service, stock item, price or timeline is not confirmed until Aeri X provides written confirmation and any required deposit or acceptance is received.
Customer responsibilities
Customers should provide accurate contact, device, project and ownership information, maintain appropriate backups, review deliverables promptly, and obtain permission to share any information or device submitted to Aeri X.
Products, repairs and digital work
Availability, grading, diagnostics, repair outcomes and delivery estimates may vary. Digital project scope, revisions, ownership, hosting and support will be specified in the relevant quotation or agreement. Repair-specific conditions are presented during the repair request flow.
Payments and cancellations
Prices, payment stages, cancellation terms and any refundable amounts will be stated in the applicable quotation or invoice. Work may pause where an agreed payment or required customer input is overdue.
Limitations and changes
To the extent permitted by applicable law, liability will be limited as set out in the applicable service agreement. Aeri X may update these terms and will publish the effective date of any updated terms.
Governing context and contact
Aeri X operates from Botswana and intends these terms to be interpreted consistently with applicable Botswana law. Questions may be submitted through the Contact page.